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Payment & Shipping Payment & Shipping
Dolls House Heaven accepts payment from the following cards:

Payment Security for Our Consumers
Dolls House Heaven take your protection very seriously which is why we use PayPal for your payment protection. PayPal use maximum strength encrypted technology supported by the consumerís browser using a Secure Socket Layer in all of their communication with you, ensuring maximum safety when paying online through Dolls House Heaven.

Please note that it is no longer necessary to create a PayPal account in order to pay using PayPal. You can now pay using a credit card via PayPal in the same way as you would through any other payment gateway.

Please also note that all prices are in £ sterling (GBP).

Should you prefer to pay by cheque (in £ sterling only), please contact us by telephone or email with your order.

Delivery Options & Prices
Delivery times are based on working days only (Excluding Sundays & UK Bank Holidays).

UK Postage = £1.95

Outside of the UK = £2.25

Postage and packing is free for all orders over £50.00

Standard Delivery Times are as follows:

UK Mainland
Standard First Class mail will be used for all UK deliveries.

Items for outside of the UK will be sent by standard Airmail.

We reserve the right to inform the consumer that products requested are currently not in stock or otherwise unavailable. We also reserve the right to alter delivery charges and delivery times on the website without informing customers prior to the alterations. Dolls House Heaven reserve the right to not ship any items that may cost more than the stated price on the website, in this event the consumer will be notified.

Dolls House Heaven will endeavour to deliver your order within 5 working days (Excluding Sundays & UK Bank Holidays) of receiving your order if the delivery address is UK Mainland.

For Overseas orders including, UK Islands & Ireland, we will endeavour to despatch your order within 7 working days (Excluding Sundays & UK Bank Holidays).

In the event of unsatisfactory delivery we hope you will accept our sincere apologies and we will investigate the matter to ensure your order is delivered as soon as possible after your notification.

Here at Dolls House Heaven we always strive to offer excellent customer service in a friendly and helpful manner. If you have any queries on any section of the website please do not hesitate to ask via our Contact Us page on our site and we will reply as soon as possible.